Five-Star Experience. On a road trip between Guelph and Chatham, the plastic protective plate fell out from the undercarriage of my car and was scraping as I drove on the 401. I pulled into the dealership for emergency assistance and they swiftly put my car on a hoist and secured my undercarriage. I was back on the road with a smile in under 15 minutes. These guys saved my day only to later find that I had left my purse in the waiting area. They again swiftly contacted me and even waited in the parking lot 30 minutes after closing to make sure that I got on my personal belongings back! Thank you to Polly, Melinda and Josh. Truly a five-star experience.